Who we are
Racely is operated by Yihui Lai, who is responsible for the personal information it handles. Questions or requests about your data: support@racely.ca.
What we collect
If you use Racely without an account, your saved races stay on your device and we don't receive them.
If you create an account, we store:
- Your sign-in details: email address, and your name if Apple or Google shares it.
- Your profile: display name, photo, home city, preferred distances and race types, and notification choices.
- The races you save and their status.
- For reminders: an identifier for your device and its time zone, and a record of which reminders were sent.
Location
Racely only uses your location when you ask it to, such as tapping "Use my location". It's used on your device to find nearby races. It isn't stored or attached to your account. To search, the app sends Firestore the approximate area, not your exact position.
Other services
- Google Firebase stores your account and data, delivers notifications, and collects crash reports and basic usage events such as which race was viewed.
- Apple delivers notifications, handles Sign in with Apple, and answers city and postal code searches, so it receives the text you type there.
- Google handles Sign in with Google if you choose it.
- Neo hosts our support email, so messages you send to support@racely.ca are stored there.
We don't sell your data or use it for advertising, and the app doesn't track you across other companies' apps.
Where your data is stored
Your account data, saved races and photo are stored by Google Firebase in Toronto, Canada. Some Google and Apple services, such as sign-in, notifications, crash reports and usage events, may process data in other countries, including the United States, where it's subject to local law.
Race registration
Registration pages belong to race organizers and their registration providers. Anything you enter there, including payment details, goes to them under their own policies. Racely can't see it.
Your personal calendar
"Add to Calendar" uses a system sheet. Racely can't read your calendar, and nothing is added unless you confirm it.
Race suggestions and reports
If you suggest a race or report a problem, we keep what you send so we can review it. It isn't linked to your account, so please don't include personal details.
Keeping and deleting your data
We keep your data until you delete your account. You can do that in Profile, under Delete account. It permanently removes your account, profile, photo, saved races and device records from our systems, and clears them from this device. Crash reports and usage events that were already collected don't identify you by name. Crash reports are deleted after 90 days and usage events after 2 months.
Your choices and rights
You can edit your profile and notification choices at any time, and turn location and notifications off in iOS Settings. You can also ask us for a copy of the personal information we hold about you, or to correct it, by writing to support@racely.ca. If you're not satisfied with our answer, you can contact the Office of the Privacy Commissioner of Canada.
Children
Racely isn't meant for children under 13, and we don't knowingly collect their personal information. If you believe a child has created an account, contact us and we'll delete it.
Changes
If we change this policy we'll update this page and the date below. Last updated: November 14, 2026.